Wednesday, September 3, 2014

Condition Notes on Amazon

Every step forward is a step toward your dream.

Did you know that you're only supposed to use the condition notes box to describe the condition of used items? You're not supposed to use it for new items.

Yet, sellers use this box all the time. The following is a common sighting on Amazon:

Eligible for FREE Super Saving Shipping! Fast Amazon shipping plus a hassle free return policy mean your satisfaction is guaranteed! Tracking number provided in your Amazon account with every order. Item is brand new.

Recently third-party sellers have received warnings from Amazon to clean up the condition notes boxes, and they were given 24 hours to make it happen or else risk losing their account! Removing condition notes requires that you go into each listing and remove the notes. It's very time consuming. If you have condition notes on new items, then it would behoove you to get on this task asap.

You don't want to get caught up in an Amazon cleaning spree. 

Another important thing to note is that NEW means gift giving condition. You're not supposed to say, "This is unopened, never used, but the box is torn, or a widget is missing." This could get you into hot water with ZON. It's either new, or it's used, but it's not new with a "but".

Don't risk your account over these seemingly minor matters because they are not minor, and they do matter.

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